Travis Johnson, Owner/Field Operations Director
Travis worked and managed his own construction firm for 10 years, providing him with extensive roof and construction experience. He began working as an Independent Adjuster 14 years ago. Travis helped to manage field adjusters as a trainer and team lead on various occasions. Travis’s proficiency with the Xactimate estimating system has helped him to develop and provide customized Xactimate training for Independent adjusting firms and carrier staff. Being well versed in commercial and residential losses, as well as previously holding his Haag Certification have contributed to his value as a trainer and in the field. Currently, Travis handles primarily appraisal work for select carriers and manages files for carrier direct and Independent Firm audits.
Amanda Terrell, Owner/Office Operations Director
Amanda started her insurance carrier working on the agency side of insurance while completing her Bachelors of the Arts in Marketing with a minor in French at Ball State University. Her claims career began a national mutual carrier, where she was trained in liability claims, property claims, auto liability, med pay claims and commercial liability losses. Amanda then took a position with a small mutual carrier working multi-line claims with a specialization in property claims. Amanda has completed her AIC and the Pepperdine Negotiation program. Deciding to expand her insurance career by learning the independent adjusting side of the business Amanda joined the Optimal Claims team, until the time came for her to assume the business and develop OnPoint Solutions with Travis Johnson.
Currently Amanda is working on her CPCU, serving on the board for Blue Goose Indy and an active BNI Member.